Thank you for choosing our products! We want to ensure a smooth and transparent shopping experience for you. Please review our shipping policy below:

• Shipping Availability: We ship to all Domestic / International locations.

SHIPPING COST

Free priority insured shipping over $50

Processing Time: Orders are processed and shipped within 2-3 Business Days. 

• • Please note we only ship Monday-Friday. (If you placed an order over the weekend it will ship the following Monday)

Delivery Time: Delivery time depends on the shipping method selected and the destination. We cannot guarantee delivery times but we will do our best to meet our customers' expectations. If the carrier does not deliver the order on time, we will refund the delivery fees.

Standard Shipping: 8-15 Business Days

Tracking Information: Tracking information will be provided via email once the order has been shipped.

Out of Stock Items: In the event of an item being out of stock, we will notify the customer and provide a new estimated delivery date or offer alternative options.

Damaged or Lost Items: If a shipment is damaged or lost during transit, please contact us within 5 days of delivery to initiate a claim.

SHIPPING METHODS

We use reliable shipping carriers to ensure the safe and timely delivery of your items. Tracking information will be provided once your order has been shipped.

ORDER TRACKING

You will receive an email with tracking information once your order has been shipped. Please use the provided tracking number to monitor the status and estimated delivery date of your package.

SHIPPING ADDRESS

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses.

DELIVERY ISSUES

If you encounter any issues with the delivery of your order, please contact our customer support team at support@xarashilajit.com.

We appreciate your understanding and patience. If you have any further questions or concerns, feel free to reach out to us. Happy shopping!